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Privacy Policy

Last Updated: February 2026

CSW Solutions, Inc. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the CSW Solutions, Inc. website and governs data collection and usage. By using the CSW Solutions, Inc. website, you consent to the data practices described in this statement.

Collection of your Personal Information

CSW Solutions, Inc. collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. CSW Solutions, Inc. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by CSW Solutions, Inc. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by CSW Solutions, Inc. for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CSW Solutions, Inc. website.

CSW Solutions, Inc. encourages you to review the privacy statements of websites you choose to link to from CSW Solutions, Inc. so that you can understand how those websites collect, use and share your information. CSW Solutions, Inc. is not responsible for the privacy statements or other content on websites outside of the CSW Solutions, Inc. family of websites.

Use of your Personal Information

CSW Solutions, Inc. collects and uses your personal information to operate the CSW Solutions, Inc. website and deliver the services you have requested. CSW Solutions, Inc. also uses your personally identifiable information to inform you of other products or services available from CSW Solutions, Inc. and its affiliates. CSW Solutions, Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

CSW Solutions, Inc. does not sell, rent or lease its customer lists to third parties. CSW Solutions, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CSW Solutions, Inc. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CSW Solutions, Inc., and they are required to maintain the confidentiality of your information.

CSW Solutions, Inc. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

CSW Solutions, Inc. keeps track of the websites and pages our customers visit within CSW Solutions, Inc. in order to determine what CSW Solutions, Inc. services are the most popular. This data is used to deliver customized content and advertising within CSW Solutions, Inc. to customers whose behavior indicates that they are interested in a particular subject area.

CSW Solutions, Inc. websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CSW Solutions, Inc. or the site; (b) protect and defend the rights or property of CSW Solutions, Inc.; and (c) act under exigent circumstances to protect the personal safety of users of CSW Solutions, Inc. or the public.

Cookies and Tracking Technologies

The CSW Solutions, Inc. website uses “cookies” and similar tracking technologies to help personalize your online experience and to understand how visitors use our site.

What Are Cookies

A cookie is a small text file that is placed on your device by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Cookies We Use

Our website uses the following categories of cookies and tracking technologies:

  • Essential Cookies: Required for the website to function properly, including WordPress session cookies and security cookies provided by our hosting platform (SiteGround). These cannot be disabled.
  • Analytics Cookies: We use Google Analytics 4 (GA4) to collect anonymized information about how visitors use our website, including pages visited, time spent on pages, referral sources, and general geographic location. GA4 uses first-party cookies (such as _ga and _ga_*) to distinguish unique users and sessions. This data helps us improve our website and services. Google may also process this data as described in Google’s Privacy Policy.
  • Performance Cookies: Our hosting provider (SiteGround) may set cookies related to caching and site performance optimization.

Managing Your Cookie Preferences

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Do Not Track Disclosure

Some web browsers offer a “Do Not Track” (DNT) setting that sends a signal to websites you visit indicating that you do not wish to be tracked. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, CSW Solutions, Inc. does not respond to DNT signals. However, you may opt out of analytics tracking as described in the “Managing Your Cookie Preferences” section above, and you may exercise your rights under the California Consumer Privacy Act as described below.

Data Retention

CSW Solutions, Inc. retains your personal information only for as long as is necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Specifically:

  • Contact form submissions: Retained for 3 years from the date of submission, or longer if an active business relationship exists.
  • Client account information: Retained for the duration of the business relationship and for 7 years afterward, as required for tax and legal compliance.
  • Website analytics data: Google Analytics data is retained for 14 months. Aggregated, non-identifiable analytics data may be retained indefinitely.
  • Email communications: Marketing emails and related consent records are retained until you unsubscribe or request deletion.

When personal information is no longer needed, we will securely delete or anonymize it. You may request deletion of your personal information at any time by contacting us at [email protected].

Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. This section describes your CCPA rights and explains how to exercise them.

Your Rights

Under the CCPA, California residents have the right to:

  • Right to Know: Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which your information was collected, the business purpose for collecting your information, and the categories of third parties with whom we share your information.
  • Right to Delete: Request that we delete the personal information we have collected about you, subject to certain exceptions (such as legal compliance or completing a transaction you requested).
  • Right to Opt-Out of Sale: CSW Solutions, Inc. does not sell your personal information to third parties. We have not sold personal information in the preceding 12 months.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide you with a different level of service for exercising your rights.

How to Exercise Your Rights

To submit a request to know or a request to delete, please contact us at [email protected] or call (312) 263-7704. We will verify your identity before processing your request. We will respond to verifiable consumer requests within 45 days. If we require additional time (up to 90 days total), we will inform you of the reason and extension period in writing.

Categories of Information We Collect

In the preceding 12 months, we have collected the following categories of personal information:

  • Identifiers (name, email address, phone number, IP address)
  • Internet or network activity (browsing history on our site, search history, interactions with our website)
  • Professional or employment-related information (company name, job title — when voluntarily provided via contact forms)

Security of your Personal Information

CSW Solutions, Inc. secures your personal information from unauthorized access, use or disclosure. CSW Solutions, Inc. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

CSW Solutions, Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback. CSW Solutions, Inc. encourages you to periodically review this Statement to be informed of how CSW Solutions, Inc. is protecting your information.

Contact Information

CSW Solutions, Inc. welcomes your comments regarding this Statement of Privacy. If you believe that CSW Solutions, Inc. has not adhered to this Statement, please contact CSW Solutions, Inc. at [email protected] or call (312) 263-7704. We will use commercially reasonable efforts to promptly determine and remedy the problem.

CSW Solutions, Inc.
111 W. Jackson, Suite 1700
Chicago, IL 60604

CSW Solutions

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